FAQ

Questions? The FAQ section provides the fastest help.

Welcome to Marry Jane, where the highest quality is our guiding principle. We place special emphasis on eco-friendly cultivation of our hemp plants and a purely organic extraction process. By rigorously monitoring our production processes, we ensure adherence to the highest standards. Our range of CBD products is diverse and tailored to the individual needs of our customers. Discover the purity and efficacy of our products, which stem from our expertise and commitment to quality.

image

Product Inquiries

image
Are your CBD products legal?

Yes, our CBD products comply with legal regulations and contain only traces of THC, making them legal in most European countries.

Are there any side effects of CBD?

CBD is generally well-tolerated. Some users report mild side effects such as fatigue or dry mouth.

How should I store CBD products properly?

Store CBD products in a cool, dark place, away from direct sunlight and heat to preserve their quality.

Are your products suitable for vegans?

Yes, many of our products are vegan-friendly and free from animal ingredients.

Is your CBD sustainably sourced?

Yes, our CBD is sourced from our own sustainable cultivation and is carefully selected to ensure the highest quality and environmental responsibility.

Questions about cultivation

Where are Marry Jane's locations?

Marry Jane has locations in Switzerland, Germany, and the Czech Republic, with the main facility located in Switzerland.

How does Marry Jane differentiate itself from other cannabis providers?

Marry Jane places a strong emphasis on the highest quality and sustainability. Our cannabis products are sourced from our own cultivation and undergo rigorous quality control.

What types of products does Marry Jane offer?

Marry Jane offers a wide range of cannabis products, including flowers, CBD oils, vapes, and high-quality merchandise items.

Is your CBD sustainably sourced?

Yes, our CBD is sourced from our own sustainable cultivation and is carefully selected to ensure the highest quality and environmental responsibility.

What does GACP by EMA mean?

GACP stands for Good agricultural and collection practice under the control of EMA, the European Medicines Agency.
You can find more information about here.

How long has Marry Jane been in business?

Marry Jane was founded in 2017 and has since established itself as a pioneer and innovator in the realm of high-quality cannabis products.

image

Questions about Shipping

image
What payment methods does Marry Jane accept?

We accept payments by credit card (Visa, Mastercard), and bank transfer.

How long does shipping take?

Shipping times vary depending on your location. Typically, delivery within Europe takes 2-5 business days.

Do you offer international delivery?

Yes, we deliver throughout Europe.

Can I return my order?

Returns accepted within 14 days of receiving your order if:

  • The products are unopened and undamaged.

Please note that we do not accept returns in the following cases:

  • Pods with a broken tax seal
  • Vapes with torn or damaged packaging
  • Oil with a defective first-opening guarantee

For further information on returns and the exact return address, please contact our customer service. We're here to assist you.

Return Address:
alpha trading solutions GmbH
Am Kletthamer Feld 10
85435 Erding